Return & Refund Policy

Return Eligibility and Period

Harry's accepts return requests only within 30 days from the date you receive your order. To qualify for a return, all items must:

Remain unused and in original condition
Be returned in the original packaging, if applicable
Include all original accessories, components, and materials
Show no signs of damage caused by improper use or handling

Items that do not meet these conditions may be refused.

Non-Returnable Products

The following product types cannot be returned to Harry's:

Personalized or customized products
Digital or downloadable goods
Clearance or final-sale items
Products that have been used, altered, assembled, or damaged after delivery

How to Initiate a Return

Submit your return request within 30 days of receiving your order.
Ensure the product is unused and repackage it as originally received.
Ship the item back to Harry's at your expense unless the return is due to an incorrect shipment or a confirmed product defect.

Once Harry’s receives the returned product, it will be inspected to confirm eligibility for a refund.

Refund Process

After passing inspection, Harry's will issue a refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account. Processing times may vary depending on your payment provider.

Returns Due to Errors or Defects

If you receive an incorrect, defective, damaged, or incomplete item from Harry's, please keep the product and its original packaging intact. Harry's will review the issue and provide you with instructions on how to proceed.

Return Shipping Costs

You are responsible for return shipping fees except when your return is the result of an incorrect shipment or a validated product defect. In those cases, Harry's will cover the return shipping cost.